Shipping Policy

The time frame for order delivery is divided into two parts and We currently ship to all over the World.

Processing time*: 
100% of orders are shipped within 1-2 business day. Orders placed over the weekend are dispatched on Mondays.

Shipping time: 

USA Orders

We advise 3-8 days for all US deliveries. You can track your order via the tracking number provided in your tracking info.  In some cases,  parcels may take longer; due to unprecedented delays during holiday seasons and global supply chain issues.

  • Handling time 1-2 Business days.
  • Shipping time from 3-8 Business days.

Rest of the World 📦

We advise 4-12 days for delivery. But deliveries can sometimes take longer due to the unprecedented delays caused by global supply chain issues, in coalition with a high number of international orders. Our aim is to have your items with you within 10 days.  You can track your order using your last-mile tracking number with the logistics provider mentioned in your tracking info.

  • Handling time 1-2 Business days.
  • Shipping time from 4-12 Business days.

*BOGO items will arrive separately.

Order Tracking: 
Once your order has been shipped we will email you a tracking number and a link to the courier’s website. Please contact our customer service team if you do not receive this email. You can also track your order by calling our order helpline 307-381-1536 or emailing  info@levitatingmoon.com

Delivery Costs: 

We offer Free Delivery on All Order

Failed Delivery
If the package cannot be delivered to the given shipping address due to causes ascribable to the absent cooperation of the customer (wrong or incorrect shipping address, absent receiver,) or if the customer refuses to collect the package, the package will be returned to the sender (Conzuri) at the customer’s expense. The expense includes shipping costs incurred; this amount will be deducted from the total of the order to be refunded.

Our Carriers
We use UPS, USPS and DHL for deliveries.

UPON RECEIPT OF YOUR ORDER
You are advised to carefully inspect the package and goods to ensure they are intact and complete before signing for receipt of delivery. Should you find the parcel to be damaged or incomplete you must refuse delivery of the goods or sign “Damaged” then contact us on the day of delivery.

BANK HOLIDAYS
We do not deliver on a Bank Holiday so your parcel will be delivered on the next working day.

 

Address:
Levitating Moon
c/o KHYTX LLC,1309 Coffeen Avenue, STE 5880, Sheridan, Wyoming, 82801 USA
Phone: 307-381-1536
Email: info@levitatingmoon.com

For Any Question, You Can Easily Contact Us.
Support: We are Available 24/7